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Feel free to use the form on the right to contact us.

Or call us... we pride ourselves on providing the best service possible

Speedy mobile line is 0778 8267938. 

 

Shirley Road
Maidenhead, SL6 4PH

07788 267938

The original online UK specialist retailer in Running Buggies. Here to help you know which is the right running buggy for you & your baby from a fellow buggy running mum.

Blog articles & running buggy accessories too.

Join our facebook group to share your experiences and routes.  'Buggy Runners'

 

Terms & Conditions

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General TERMS & CONDITIONS

These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully. 

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website. 

These Terms and Conditions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these Terms and Conditions. 

Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of these Terms and Conditions. 

 Customer Orders

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. 

To order goods on our website, you must be at least 16 years of age and accept delivery within the UK. Please note that verbal and/or electronic acknowledgements do not constitute order confirmation or order acceptance. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched. (Alternatively, we may decline all or part of your order for any reason, in which case we will inform you in person, by telephone or e-mail). 

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Prices

The total price payable will be stipulated at the time when you place your order whether or not the order has been acknowledged. We are entitled to make adjustments to the price to take account of any increase in our suppliers' prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been acknowledged. We will inform you of the correct price and give you the opportunity to cancel the order. All prices are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time the order is placed. 

From time to time the prices displayed on our website may be different if you are directed to it from a third party website. Purchases at these prices can only be made on our website and by arriving on it through a relevant third party website.

Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If a product becomes unavailable we may offer you an alternative. 

Although we endeavour to ensure that all pricing information on the website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price. 

Prices that are reduced for sales and promotion's or price matching are only valid for the specified period determined by ourselves. 

Order Processing

Once we have received your order and payment, our staff will pick, pack and dispatch the item. We will aim to do this within 48 hours for all orders received before 2pm Mon-Fri (excl Bank Holidays). Orders received after this time may be sent no later than the following working day. 

Security using Stripe (payment process)

PCI- Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.

SSL and HSTS

Stripe forces HTTPS for all services, including our public website. We regularly audit the details of our implementation, the certificates we serve, the certificate authorities we use and the ciphers we support. We use HSTS to ensure browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Chrome and Firefox.

Encryption

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and demons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).

Delivery

Delivery is charged as priced on each order but free for orders over £50 when the correct code (displayed on the home screen) is used at checkout. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost. 

If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred. 

All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.

We will only deliver goods to the address on the order

Availability

All information provided on the products on this website is intended as a guide only. Dimensions and weights are in as we have been informed from our suppliers, as are colours. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier.

On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. 

Privacy Policy

Running Buggies UK Ltd is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the Data Protection Act 1998. 
We NEVER pass your personal information on to third parties.  All transactions that you initiate with Running Buggies UK Ltd on this web site are confidential. Your name will not be added to any third party mailing lists.

The Data Protection Act

Under the terms of the Data Protection Act 1998, we have a duty to protect any information we collect from you. It will not be disclosed to any other organisation unless you give explicit permission, or there is a legal obligation to do so. We collect information about you for two main reasons: 
•    To process your online order. 
•    To provide you with the most efficient possible service. 
The information collected will be used to personally keep in touch and let you know of any offers, sales or promotions that Running Buggies UK Ltd are carrying out (if you have selected to receive these emails/newsletters).
 

Right to request information

You have a right to request a copy of any personal data held by Running Buggies UK Ltd at any time, in order to check its accuracy. If you wish to do this, please write (explaining that your interest is in personal data maintained by Running Buggies UK Ltd) to: 

Running Buggies UK Ltd

Beechey House

87 Church Street

Crowthorne

Berkshire

RG45 7AW

Changes to this policy

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 27th December 2016.

Intellectual Property

Subject to the exceptions in these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Running Buggies UK Ltd, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International Intellectual Property and other laws.

Subject to the clause below (titled Links to this Website) you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Running Buggies Ltd.

Third Party Intellectual Property

Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

Subject to the clause below (titled Links to this Website) you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.


Fair Use of Intellectual Property

Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

Links to Other Web Sites

This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Running Buggies UK Ltd or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

Links to this Web Site

Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.runningbuggies.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Running Buggies UK Ltd. To find out more please contact us by email at hellorunningbuggies@gmail.com.

Law

These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.


Other

Our VAT number is: 226260529
Our Company registration number is: 09801606
Our registered address is:

Running Buggies UK Ltd

21 Shirley Road, Maidenhead, Berks, SL6 4PH