Contact Us

Feel free to use the form on the right to contact us.

Or call us... we pride ourselves on providing the best service possible

Speedy mobile line is 0778 8267938. 

 

Shirley Road
Maidenhead, SL6 4PH

07788 267938

The original online UK specialist retailer in Running Buggies. Here to help you know which is the right running buggy for you & your baby from a fellow buggy running mum.

Blog articles & running buggy accessories too.

Join our facebook group to share your experiences and routes.  'Buggy Runners'

 

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Shipping & Returns

Standard delivery: Orders over £50 qualify for free delivery in the UK mainland - hurrah!

Shipping Info

Orders over £70 qualify for free delivery when in the UK Mainland. For orders further a field we may have to charge you a little because it can cost us circa £20 in surcharges.  Please contact us on 01628 302082 to discuss.

For orders under £70, we send via Royal Mail, signed for service, which takes 2/3 days and cost is £3.95.  This is a sign for service (but not trackable).  For headbands it is £1.85 and £2.08 and also a sign for service.  Unfortunately we have been let down by Royal Mail losing parcels in standard post so have had to revert to all items going out 'Sign For' now.

If for any reason an item is out of stock, we will let you know immediately with an expected due date. You will have the option to cancel your order and receive a refund.

We do not ship internationally at this time.

RETURNS POLICY

If you find a fault with your product please contact us as soon as possible with a photo or video of the issue.  We will then work with the relevant manufacturers to get this rectified.  Please note the length of warranty varies by buggy and there are exceptions to what is covered.  For example tyre punctures and damage to foam handlebars are not covered. 

Under the Consumer Contracts Regulations 2014 online shoppers have 14 days, from the date of arrival of the item, to consider the item or return it for a refund.  In this instance we would require the product to not have been used outside and to be returned in all original packaging.  The original cost of shipping would be refunded and you would be required to pay for a tracked deliver service to return the item. 

If you have a complaint regarding the service you have received from RunningBuggies.com you can email this to hellorunningbuggies@gmail.com or call 07788267938.  (But we haven't ever had one yet!!)