RETURNS POLICY

If you find a fault with your product please contact us as soon as possible with a photo or video of the issue.  We will then work with the relevant manufacturers to get this rectified.  Please note the length of warranty varies by buggy and there are exceptions to what is covered.  For example tyre punctures and damage to foam handlebars are not covered. 

Under the Consumer Contracts Regulations 2014 online shoppers have 14 days, from the date of arrival of the item, to consider the item or return it for a refund.  In this instance we would require the product to not have been used outside and to be returned in all original packaging.  The original cost of shipping would be refunded and you would be required to pay for a tracked deliver service to return the item. 

If you have a complaint regarding the service you have received from RunningBuggies.com you can email this to wendy@runningbuggies.com (But we haven't ever had one yet!!)